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Wednesday, May 19, 2010

Bill's Recommendations - Team Viewer 5

Have you ever had a situation where you are trying to explain something to a friend, family member or co-worker about a computer program, troubleshooting a error, or removing that latest nasty piece of malware? I know I have. Ever thought that there has to be an easier and cheaper way of quickly helping them without the need to waste 20 minutes explaining how you are going to connect to their PC over the internet? Look no further, enter TeamViewer 5.

TeamViewer 5 is a remote support utility and is very similar to GoToMyPC/Meeting, LogMeIn Rescue/Pro but offers a free, non-comercial license which makes it an ideal tool for the accidental IT support guru.

Features that are available in the non-comercial use free version include VoIP, web cam sharing, file transfer and email invitations. The free version also offers a no installation client so you can connect with very little effort on the part of the person being supported. You can also obtain useful system information about the remote computer with just a few clicks.

This software is ideal for the support tech or free lance consultant that needs to quickly support a remote user and do it on the cheap. The full version offers many more useful features if you support multiple clients and need even faster unattended access to a remote system, very similar to the paid version of LogMeIn, which is an equally supierior product I also use.

My experience with this products performance has been astounding, I have used it quite a few times now without any issue, and found the free version to meet the need for the minor support tasks I have had to do. I highly recommend this product and hope they keep up the good work and continue to produce a great product.

You can find out more about this product by going to http://www.teamviewer.com .